About Ochsner Urgent Care & Occupational Health - Kenner
Ochsner Urgent Care & Occupational Health - Kenner provides convenient, quality care for a broad spectrum of illnesses and injuries. Our skilled clinicians are ready help you find relief from coughs, sprains, stomachaches and a variety of other illnesses in a time-efficient and affordable manner.
Urgent care offerings
Ochsner Urgent Care offers immediate and convenient care. Visit an urgent care for non-emergency illnesses and injuries that could be treated by your primary care provider with the convenience of no appointment and extended hours.
Learn More About Ochsner Urgent Care Services
At-home urgent care visits through Ochsner Connected Anywhere
If you have a common illness or minor urgent care need but you’re unable to travel to one of our convenient locations, you can access an urgent care virtual visit anytime, day or night with Ochsner Connected Anywhere.
Connect With a Provider Virtually
Find Urgent Care Now
Schedule an urgent care arrival time online through the MyOchsner mobile app.
Find Urgent Care Now allows patients to check in quickly using ePre-Check and pay in advance before your arrival time. Ochsner Urgent Care locations operate on a first-come, first-served basis. Patients scheduling via Find Urgent Care Now do not skip the waiting line, nor will they be seen ahead of individuals in the waiting room or impact others' wait times. If there is an increase of patients with emergency conditions, your projected treatment time may be delayed.
Occupational health offerings
Occupational Health services in Kenner have moved to Ochsner Occupational Health - Elmwood. Injured workers will still be seen at Ochsner Urgent Care & Occupational Health - Kenner. Our dedicated team of occupational health specialists offers both preventative and diagnostic treatment to attend to your business’s work-related healthcare needs.
See a complete listing of Ochsner’s Occupational Health services.
Convenience of a neighborhood clinic, strength of a system
When you visit Ochsner
Urgent Care & Occupational Health - Kenner, you receive the support of the entire Ochsner network.
Your electronic medical record is accessible to Ochsner clinicians' system-wide
and to you online, so that together we can work efficiently and collaboratively
to keep you well.
Online Reviews
Dr was good but Drs assistant wasn't. Seems my prescription too the slower possible Walgreens on West esplanade in kenner
Our Response:
On behalf of Ochsner Health, we apologize for any inconvenience it might have caused you. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
We brought our 3 yr old daughter in after she fell and split her chin. This was our first real emergency with her and we had no idea what to expect but were just happy to avoid an emergency room. We were seen immediately and the entire staff was great. BIG shout out to the PA who treated her- Madison Mizell was so sweet and just knew how to connect with a toddler and make her feel comfortable & safe throughout the whole process. We will definitely go back in the future!
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
Had an amazing experience here! The caregiver Mrs. Kawana Lockwood was so sweet and helpful! I really recommend this place!
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love. This response is provided on behalf of Ochsner Health.
Source: Google
Phenomenal, Amazing the ENTIRE Staff. Thank You. I felt both seen and heard♥️ Teddi
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
Always get excellent health care from the doctors who work here!! Definitely recommended!
Our Response:
On behalf of Ochsner Health, thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
Great and knowledgeable staff.
Our Response:
Hello, thanks for taking the time to leave us feedback! We’re glad to hear our team provided a great experience. Have a great day! This response is provided on behalf of Ochsner Health.
Source: Google
I went in because I had rolled my ankle while walking early on Tuesday morning. By Friday, the swelling hadn’t gone away. It turned out that I fractured my ankle. The team took care of me with such care and kindness. I was helped to my car and made sure I had everything I needed. In today’s world of rushed medical care, I was extremely grateful to have them take their time to make sure I was ok. With all the choices of urgent care place out there, choose Ochsner in Kenner. They are wonderful.
Our Response:
We're very glad to hear it! Our commitment is to our patients well-being. We'll make sure that our team is recognized for their excellent service. This response is provided on behalf of Ochsner Health.
Source: Google
I really liked this place! They listened to my concerns and addressed them. One ear was blocked and they flushed both out. The nurse that did it was so sweet (wish I would’ve gotten her name) the doctor didn’t make me feel rushed and the triage nurse was so friendly!!! I left with an ent referral!
Our Response:
We appreciate your kind words. Compassion and empathy are the cornerstones of our patient-client relationships. Thank you for the kind review. This response is provided on behalf of Ochsner Health.
Source: Google
There was a long wait when we went but they informed everyone immediately and kept everyone posted through out time on waits and all. The nurses and doctors were engaging and helpful, compassionate. Got me feeling better in a few days. Thank you
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google
Made an appointment at 4pm. Of course walk ins were called back before me. Therefore I was there for 2 hours. My advise don't fall for the appointment option. The in take nurse was rude.The Dr and her nurse were very professional and explained my diagnosis.
Our Response:
On behalf of Ochsner Health, we know how important timeliness is, and we would like to hear more about your experience. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
These doctors and nurses have amazing bedside manors, professionalism and truly care and take pride in their profession!! Wish I could have them as my family doctor.
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
Been here a few times and this day here when barely anyone in there we wait longer the first nurse was so energetic waited on the second one over a hour the doctor for over 1 hr and a half for 10 minutes waited to get discharge I still waited much longer for a note 🤦🏾♀️
Our Response:
On behalf of Ochsner Health, we know how important timeliness is, and we would like to hear more about your experience. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
The staff and nurses took good care of me while I was suffering from ear pain.
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google
Fast and courteous visit especially considering the state of the covid outbreak
Our Response:
We're happy to know that we were able to get you closer to a full recovery. Best wishes!
Source: Google
Efficient & caring. Only wish they could give injections of antibiotics especially when very sick. I did not want to go to the emergency dept. but I should have to get the needed injection for sinus infection
Our Response:
Thank you for your review. We always aim to provide efficient and quality care for our patients. We wish you all the best!
Source: Google
This is very disappointing ,weve been using this urgent care for years but lately got an appointment the very important blue prescription unfortunately they forgot to attached with my papers since I didnt know about it ,I just got my other two medicines in cvs and when the time i need it because i am in so much pain again in my shock i dont have it i called about it they want me to go back to the same procedure so that they can issue me again that prescription which is not my fault that they forgot to give me that blue prescription which i just know about it when I called or explain it to me how can i get it which i didnt know about the process coz it was my 1st time to take it ,its upsetting that i will be going to pay again and go again with the same process and im in pain the waiting time and we live far now but we are loyal to this urgent so we still come here but now the lady i talked to she just hang up on me while im still talking to her which i find it rude! This is very frustrating i wish she didnt feel the same pain and situation that i feel right now! She should be more understandable with the patient suffering in pain which that medicine can help me to calm the pain while im waiting for my surgery especially its their negligence at their ends! I gave 3 stars coz the doctor is good and they were nice but unfortunately they mess up my medicine ,i understand they are tired all day by helping patient but hopefully this will not happen again especially in someones medication coz thats the reason patient go to the urgent care to seek help and one more thing instead they attached the blue prescription they attached the wrong one i have here the print out of someones xray which is nothing to do about me.pls next time be more careful especially on medication coz patient depends on it and to the front desk lady pls more compassionate and understanding just dont hang up to someone that was so upset of the situation because someone from your clinic mess up.I hope you are proud of what you did.
Our Response:
On behalf of Ochsner Health, thank you for informing us about your experience. We take these kind of issues very seriously and will investigate this matter immediately. Please reach out to us at feedback@ochsner.org or 504-842-3971 at your earliest convenience. Thank you.
Source: Google
I was treated with expert care and close attention to detail. Thank you!
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
It was a great experience EXRAY TEACH. WAS VERY PERFECT. AND THE DOCTOR WAS TO.
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google